Tracking User Intent Through Triggers
Every product interaction - no matter how small - is a clue to what the user is trying to do. A hover, a scroll, a pause, or even silence can speak volumes. Designers often pay atte...
User Intent Lives in Actions and Pauses
What if the most revealing part of user behavior is not the click itself, but the moment before and after it? Every little thing a user does like clicking, hovering, or scrollin...